The power in a business customer relationship lies with the customer. This is no big secret. The customer decides which services or products he/she wants to purchase or whether to go buy from a competitor. The customer experience they get from a business usually plays a vital part in those decisions. Thus, companies that want to retain their customers and attract new ones must take the time to find out what their existing customers feel about their offerings. The best way to gauge customer satisfaction is by conducting a customer experience survey. The Hardee’s Customer Experience Survey is designed to capture the all-important voice of their customers.
This survey will provide Hardee’s with the feedback that otherwise might be missing. Essentially, the survey will let them glimpse how customers perceive their offerings, allow them to understand what customers think about their customer service, and provide important insight about competitors. Customer experience surveys allow businesses to view the honest and unfiltered feelings and impressions, whether positive or negative, about the services customers experience. Such in-depth information helps companies improve their products and services to meet customer expectations.
Hardee’s is a fast food restaurant chain predominantly operating in the Midwestern and Southern states. Since its establishment, t has gone through several corporate ownerships. Today, it is owned and operated by CKE Restaurants. The first Hardee’s restaurant opened in 1960 in Greenville, North Carolina. Today, the restaurant chain boasts thousands of company-operated and franchised locations throughout the country.
Initially, Hardee’s was famous for its biscuits; however, all that changed in 2003, when it decided to trim its menu and focus on the hearty 2/3, ½, and 1/3 pound Thickburger line. This established the restaurant chain as a leader in the fast food industry in both taste and quality.
How to Enter the Hardee’s Customer Experience Survey
You Will Need:
- A recent Hardee’s restaurant receipt with a survey invitation
- A computer or mobile device with a survey invitation
- A basic understanding of English
- Visit the survey site at tellhardees.com.
- Tap to start.
- Tap again to begin.
- Choose the location you visited.
- Specify the type of visit.
- Enter the date and time of visit.
- Enter the ode/transaction number printed on your survey invitation/receipt.
- Carefully read and answer all questions honestly.
- Enter your personal information.
- Submit the survey.
Ready to do the Hardee’s Customer Experience Survey, click “Start the Survey” button below.